A Secure Environment for
Managing AI‑Agents

Low-/no-code platform for building and training digital agents for business
powered by the Omni AI intelligent core

Platform interface

Training

Enrich AI agents with knowledge and internal regulations to handle complex tasks

Testing

Run simulations of real conversation scenarios to evaluate AI agent behavior before going live

Deployment

Integrate AI agents with any communication channels for consistent support across all touchpoints

Analytics

Use AI insights for deep analysis to improve accuracy and enhance agent performance

Training

Enrich AI agents with knowledge and internal regulations to handle complex tasks

Platform interface

Testing

Run simulations of real conversation scenarios to evaluate AI agent behavior before going live

Platform interface

Deployment

Integrate AI agents with any communication channels for consistent support across all touchpoints

Platform interface

Analytics

Use AI insights for deep analysis to improve accuracy and enhance agent performance

Platform interface

Efficiency proven by numbers. The platform handles high loads without losing speed or quality

Workflow distribution after Flomni AI implementation

Growth in data processing accuracy

Text communication automation growth

Voice communication automation growth

Workflow distribution after Flomni AI implementation

Growth in data processing accuracy

Text communication automation growth

Voice communication automation growth

/ scale

Enterprise-level Scale
and Manageability

Built-in mechanisms for reliable performance under high load, without compromising security or control

Access Management

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Topics interface

Manage access rights to projects and models and restrict user actions within the platform based on their roles

Event Log

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Topics interface

Track user and AI agent activity to monitor changes, audit events, and maintain full transparency of your system's operations

Anonymization Settings

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Topics interface

Hide sensitive data before processing to use AI safely and in compliance with your company's internal requirements

/ cases

Omni AI is chosen by major companies,
that prioritize scale, reliability, and control

/ cases

CDEK

Logistics company

The company uses the platform to support customers on delivery issues, including order status, cancellations, and returns, across all key communication channels

50%

reduction in call center service costs

35%

benefit from delivery notifications

My Doctor

Medical clinic network

The company uses the platform to automate voice scenarios related to patient scheduling and booking

45%

reduction in customer communication costs

up to 50%

reduction in call center operator workload

Ural Airlines

Airline

The company uses the platform to support customers on delivery issues, including order status, cancellations, and returns, across all key communication channels

up to 63%

automatic request processing

25%

reduction in call service costs

/ Технологии

Ядро Omni

Многоуровневая система обработки данных для точной и стабильной работы AI-агентов

Оптимизация

[ 01 ]

Перед передачей в LLM входные данные проходят предобработку, которая помогает точнее учитывать контекст и повышать качество ответов

Integration with the Flomni ecosystem
without code or developer involvement

AI agents operate under unified rules and provide
up-to-date information at every touchpoint

Flomni CS

Integration with the platform allows using the knowledge base to automatically process requests, reduce operator workload, and speed up support

Flomni HR

Connecting internal corporate documents helps automate HR processes — from hiring and onboarding to handling routine employee requests

API

Embed Omni AI into your own interfaces, third-party apps, and enterprise systems while preserving your existing business process logic without rebuilding

/ Security

Enterprise-level
Security

The platform is designed for working with sensitive data, access control, and full audit of all system actions

Hosted in Russia

Storing data on servers within the country helps comply with FZ-152 requirements and ensures stable system operation.

Privacy

Company data stays within an isolated perimeter and is not used for model fine-tuning or transfer to third parties.

Masking

The system automatically detects and masks sensitive data (PII) before transmitting to the cloud, reducing the risk of data leakage

Data Encryption

AES-256 encryption at rest and TLS protocol in transit reduce the risk of leakage and unauthorized access

Control

Use SSO and OIDC mechanisms to manage access, role-based models, and rights to critical actions in the system

/ team

A product built by a team of experts with experience in Enterprise environments

Alexey, CEO

Alexey

CEO

Sergey, CBDO

Sergey

CBDO

Murad, CPO

Murad

CPO

Gleb, CTO

Gleb

CTO

Alexander, Head of Design

Alexander

Head of Design

Lina, CMO

Lina

CMO

Alexey Sivoshenko
"Omni AI is built by people who understand the value of a strong team. That's why we automate routine work, leaving people the tasks that require experience, attention, and human touch"

Alexey Sivoshenko

CEO,Flomni